Ms Lucy Nugent:

The top three themes are parking, start times - because people could be on different rosters so it is a case of whose roster - and how we do our business. We started off with 6,000 policies and procedures across our three entities. We have now merged and reduced them to 1,025, which is still a significant number. They are done against joint commission international standards so it is not the Tallaght, Temple Street or Crumlin way. Again, this has brought staff on a journey with us. There has been fantastic engagement. In the first quarter of this year, there were 185 meetings with our clinical staff, which is phenomenal. That is on top of their day jobs so we are asking a lot of them and I do recognise that.