Mr. Bernard Gloster:

The fact that we either cannot identify or get the information we need on these types of matters is descriptive of aspects of how distributed our own system is and how chaotic aspects of our own system can be. We have to be honest about that, and that is improving. In the context of the managers who are sitting below me now and the new governance structures we have in the organisation, I would not tolerate anyone refusing to answer a question that they are paid to answer and there would be a pursuit of that. If that were brought to my attention, I can assure the Deputy it would be pursued.