Mr. Tony Duffin:

It is just a balancing act, I am afraid. If we can use technology to reduce the number of hours, we do. Obviously, we can get funding to help towards supporting administrative processes. However, a front-line worker doing the work needs to fill out what they did; there is nobody else to come and do it. Therefore it is a challenge. It is not particular to our sector; the Garda has a similar issue, for example. We often hear people calling for more front-line gardaí. It is a challenge for all disciplines.