Mr. Seamus McCarthy:

What they were returning was penalties imposed on people registering. They collected the €1.7 million even though, as the Chair mentions, there may have been people who tried their best to make a registration. This was also a situation where we had moved from registration at the commencement of a tenancy to annual registration, so there was a change of system. The number of registrations would have multiplied so they needed a new system. The system that they put in place to try and handle that overran by €5.2 million above the original cost of approximately €3.3 million, which was the target. It was delivered 29 months later than planned, and even then there were problems and people could not use the system. Because they had so much difficulty with that, they kept rolling over the contract for the company that was handling queries. That has been rolled over since 2013. I think they originally entered a contract in 2013 for three years with a possible extension to five years, but they rolled it over on numerous occasions since then, with an additional calculation of nearly €20 million of non-compliant procurement in relation to it.