Ms Louise Loughlin:

As Mr. Keegan mentioned, we will publish the annual report this week. I can tell the Senator from the 2023 figures that the average processing time varies across the different types of dispute, whether it is an adjudication or mediation. The average number of weeks for an adjudication was approximately 22 for 2023; for a tribunal it was around 29; and for mediation it was about 9.3. If we look back to Covid times, in 2020, it was around 9.1 weeks for mediation. Now it is 9.33, so mediation remains the fastest service. Those are the times for 2023, and members will see those when they are published in the report.