Dr. Noreen O'Leary:

It can be retraumatising. Something like a really well-integrated information management system would be really helpful because as the Senator said, clinicians on the ground may not have the time to look into it. If the data was there, however, researchers like us could look at this, analyse it, start to see patterns and trends, identify problems and pull out things that are working well. The Senator raised the point about whether we have faith in the HSE. Ultimately, the HSE is like everything; it is people. People on the ground and people who are tasked with this want to make this better for I am sure many different reasons. People do want this to get better, however. If we can engage in dialogue and have that meaningful open dialogue where people are willing to listen and take it on board, we can improve things, but we need to be able to have that dialogue.