Ms Maureen Marray:

On the number who have not engaged, there is about €200 million of debt not yet covered by a phased payment arrangement or paid in full. We also know that the number will probably decrease further this week because a number of customers last week engaged with us on the phone and through our online MyEnquiries system and, for technical and other reasons, could not submit their payment plan applications. We are finalising and supporting those customers this week.