Ms Anne Graham:

One of the issues that arises after we redo a timetable is that we find the journey time has increased as a result of increased road congestion. We are constantly engaging with the operators and examining whether the journey time they have built into their timetable is sufficient to actually operate the service efficiently and punctually. What we find is that they often underestimate the journey time. Some of the designs would have been done in the Covid years when traffic congestion would have been lower, and then we see a very significant increase in traffic congestion-----