Oireachtas Joint and Select Committees
Tuesday, 16 April 2024
Joint Committee On Children, Equality, Disability, Integration And Youth
Protection of Children in the Use of Artificial Intelligence: Discussion (Resumed)
Mr. David Miles:
We work with experts in this field. They have helped us enormously. We had a real crackdown in this area and on even just viewing this content earlier in the year. That was a result of those experts' guidance. Content moderation is required in addition to technology. You need to be on it and you need trained content moderators who understand the issue. We have two global experts in suicide and self-harm on our payroll. There is a dedicated part of our safety team dealing with suicide, self-harm and eating disorders. That is really important. Those people have come to us from clinical psychology and well-being environments to advise us. They manage the expert group. We will keep making changes, evolving and listening to young people to make sure they feel safe on our platform and are signposted to some of the really great and trusted organisations in this area that do amazing stuff on the ground, such as SpunOut. Those people make a very valuable contribution. We do a lot of signposting towards those groups in local languages within the app to make sure that young people get the support they need.