Oireachtas Joint and Select Committees

Wednesday, 28 February 2024

Joint Oireachtas Committee on Jobs, Enterprise and Innovation

Operation and Resourcing of Coimisiún na Meán: Digital Services Commissioner

Dr. John Evans:

To be honest, I do not really have a view on those outsourcing arrangements at the moment. We are at the earliest stages of this. A lot of the supervision plan we have talked about is about getting to know the internal workings of the platforms and how they organise their trust and safety infrastructure. I appreciate the Deputy is coming from a workers' rights perspective with regard to outsourcing but it is a concern from the perspective of the efficient functioning of that capacity. If outsourcing is leading to systematic biases or underperformance, that is something the platform needs to manage. It needs to ensure its trust and safety function works. However it organises-----