Dr. John Evans:

Again, there are two aspects to the answer. They relate to the role of the European Commission and to our role. Our immediate role relates to article 16, which is on the notice and action mechanisms, and whether those mechanisms are working well. If someone makes a complaint and, after an assessment, some content gets taken down and a statement of reasons is produced, following which the decision is appealed, a person who is unhappy with their experience of that process can complain to us that the notice and action mechanisms are not working. What the Deputy is describing may be a systemic issue. If the platforms are not investing sufficiently in their trust and safety structures, it may affect their ability to process information quickly but also effectively. Getting the balance right between speed and diligence is important. That would get picked up. If they are not investing sufficient resources in trust and safety infrastructure in moderation and so on within their own companies, that could get picked up by the European Commission.