Ms Denise Doyle:

I will comment on some of the maintenance issues that have been raised. I agree that the standard of maintenance has not always been what it should be. This is particularly relevant on foot of the issues in Labre Park with the outbreak of hepatitis A. Senior management took a very dim view of that. We have taken steps to address those issues in a more comprehensive way. Many of the problems are to do with the nature and age of the sites. There has been a lot of catch-up work along the way, which is not sufficient. We have extended our remit in terms of contractors. We have brought in new contractors to address many of the issues. That has vastly improved the condition of our sites. The feedback from the tenants has backed that up. There has been a reduction in the number of complaints received on a daily basis by our section. We are in the process of drafting our new maintenance framework for the next five years. We will be extending that to incorporate additional contractors so we will not be tied to one contractor going forward. I think that is essential in terms of expanding and improving our maintenance delivery.