Pearse Doherty (Donegal, Sinn Fein)
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With respect, that is not the point I made. Can somebody who has their loan with a vulture fund make the same complaints to the Financial Services and Pensions Ombudsman as somebody with a mainstream lender can if the complaint that they are making was a key decision which was carried out by the owner of the loan as opposed to the servicers of their loan, before 2019?