Mr. Niall Cody:

No, it is because we are dealing with a case. We keep talking about a case base, but we have to remember that they are people. There is a population that is liable to LPT who do not normally have to engage with the Revenue Commissioners. On the nature of property ownership, they tend to be older and we get a lot of contact from people who wish to check and be sure that they have done it right. People go into the post office and pay it through the post office, but they actually do worry. Many older people are really worried that there is anything outstanding on their LPT. They therefore ring us.