Ms Susan McKay:

It would be a fundamental misunderstanding of what the Press Council and Press Ombudsman do to suggest we should consider offering any kind of money, because we operate on the principle that all complaints are equal. Someone who makes a complaint that might seem to some people not to be very important could be incredibly important for a person, family or community. If we were to start saying that one complaint is worth a certain amount and another is worth a different amount, we would be introducing a system of value that has nothing to do with the values we operate under. It would be completely inappropriate.

Also, why would our member publications want to join an organisation that would potentially cost them money?