Oireachtas Joint and Select Committees
Wednesday, 17 January 2024
Joint Oireachtas Committee on Social Protection
Energy Poverty: Discussion
Dr. Tricia Kelithy:
As regards the community welfare service, we have been linking in significantly with the CWO service, particularly through the cost-of-living crisis, regarding improving wait times and ensuring people can get the support they need in a timely manner. Wait times for urgent needs have gone down but waiting times for household goods, furniture and things like that are still longer than they should be. We have put forward recommendations in respect of streamlining that more, as well as the importance of face-to-face contact and that being retained in order that people have-----