Oireachtas Joint and Select Committees
Wednesday, 17 January 2024
Joint Oireachtas Committee on Social Protection
Energy Poverty: Discussion
Dr. Ciaran Byrne:
We do targeted inspections as well. We take grey information in so if we get a lot of complaints about a particular contractor, we will do inspections. We do increased rates of inspections for certain contractors. When somebody new comes on to a scheme, typically and understandably their rate of passing inspections might be lower; as they build competency and capability, it will improve. Where we have problems, we go and follow them up and we take that grey information.