Dr. Ciaran Byrne:

I appreciate what the Deputy is saying, but at this point and at this level I cannot get into specific individual incidences. We survey the home and look at the best and most appropriate measures. We have increased the number of windows we are doing on the scheme. Windows are part of the warmer homes scheme and we do them. One of the points I have to make is that we have to manage expectations as well within the core work-----