Oireachtas Joint and Select Committees

Tuesday, 24 October 2023

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Authorised Push Payment Fraud: Discussion (Resumed)

Mr. Ryan Meade:

I did read the comments the Deputy is quoting from the previous witnesses. Like Mr. Ó Broin, I am a little puzzled by the idea that there is no way of contacting us. I am not sure what attempts have been made. We have very well-developed priority flagger programmes that allow for NGOs and other industry bodies, and Government bodies, to access our reporting tools on a priority basis. We would be very happy to have that discussion with BPFI or anyone else. We do that with a number of organisations. In general terms, there can be a reluctance to use reporting tools on the basis that you do not know where it goes and so on. We always encourage, in all circumstances, people to use those tools because it goes directly to our teams and to our systems. It is in all cases the most direct way of bringing something to our attention. Obviously, there is no issue with other contacts. I am available and others are available here in Ireland. However, I would not deprecate the usefulness of the reporting tools. As I said my opening statement, we treat this sort of reporting as a backstop when other prevention and detection methods that we proactively deploy for whatever reason are not-----