Ms Abigail Bishop:

We have in place our A to Z guarantee, where any customer can file a claim about a transaction that did not go as anticipated. They can seek recourse that way. I will also underscore to the Deputy, that the types of scams we talked about in our remarks, and which were cited by others, are happening outside of our store and outside of the Amazon protocols and processes. That also makes them difficult to mitigate and even know they are happening, because we rely so much on self-reported data from victims of these crimes. Many of the cases we are talking about today are not happening on our store or with our sellers. In many cases they are not happening to Amazon customers. I want to underscore that point.