Oireachtas Joint and Select Committees

Tuesday, 10 October 2023

Joint Oireachtas Committee on Housing, Planning and Local Government

Analysis of Private Rental Sector Discrepancies: Discussion

Photo of Mary FitzpatrickMary Fitzpatrick (Fianna Fail)
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Okay. It just seems like a very high percentage, but it is based on a very small sample. It is important that we would clarify that. I would expect that the vast majority of landlords are compliant or at least are registering, otherwise we would not have as high a number of registered tenancies as we do.

I appreciate that the witnesses are here today largely to talk about the statistics and gathering of statistics and data on the market, but I will ask Mr. Byrne a couple of questions about the RTB report. The documentation he provided us with gave much detail on the challenges the RTB faced back in 2022, specifically in trying to respond to both tenants and landlords. Mr. Byrne has provided all the contact details and the target response times. As I read them, however, the target response times relate generally to when people would make initial contact, be they either tenants or landlords, with a query or issue. In terms of moving to the second stage, let us say, if there is a dispute between a tenant and landlord, does the RTB have any target timelines for how those disputes are responded to, managed, escalated and resolved? Are there statistics available on that?