Ms Donna McDade:

It was when I first engaged.

When we first got the report from our engineer back in July 2021 that our house was recommended for demolition, I sought an appointment with Permanent TSB at a local level, in its Letterkenny branch. At that branch, they had placed a market value of €320,000 on our property, but also within that meeting it became valueless because we had the engineer's report deeming that the property had to be demolished. Ever since then, I have been dealing with a senior manager in Cork and nobody has ever visited. Nobody has ever come to look. I have sent him on pictures and photographic evidence, and you are just met with, "Oh yes, we are really sorry about this, but there is a Government scheme in place, go and engage with that." That has been the response.