Mr. Denis Duggan:

I thank the Senator for that question. We would look at it in two ways. There is the internal culture in the organisation. In the context of Olympic teams for example, we talk about the need for high-performance sport and teams. We need to walk the walk in the organisation, and we need to make sure that our internal team is a high-performance one, no different from the team we will send to Paris in two years' time. That is part of the focus.

Regarding what we have done, in the summer of last year we recruited a HR manager in the organisation. It is the first time that we have dedicated such a resource internally to support both staff and managers on that journey of change. We have also broken down some of the internal silos. This is not new news in a lot of organisations, where things are done in silos. We have tried to break those down so there is a greater internal flow of information and communication.

Externally, there are also cultural issues. It is how we interact with our customer base and stakeholders, but equally, what we have seen is how people within the sport interact with each other. This is no different from any other sporting organisation, where behavioural issues are tolerated on the basis of the view, "Well, I am passionate about my sport, so I can say anything I like to you". That is a cultural change that we need across the entire sporting landscape, not just equestrianism.