Oireachtas Joint and Select Committees

Wednesday, 24 May 2023

Joint Oireachtas Committee on Jobs, Enterprise and Innovation

Employee Experiences of Technological Surveillance in the Financial Services Sector: Discussion

Mr. John O'Connell:

For us, aside from the legislation to enshrine collective bargaining as a right, one of the key aspects is around real, physical access to workers in their workplace. Equally, we need to know that we can digitally visit workers in the workplace and that those conversations will be private in terms of the dialogue that takes place. We are a successful country in terms of the economics and so forth. It is a matter of how we enshrine and embed that going forward. We believe one of the best ways to do this is by legislating for collective bargaining and creating a workplace environment where workers feel the empowerment Senator Sherlock spoke about. Workers need to feel it is okay to improve the workplace by highlighting issues like the use of AI, digitisation and so forth, and how that is impacting on them. Again, we stress we are not opposed to change. We are not even opposed to AI but it has to be used in a context that is for the benefit of consumers and staff, and used in a way that is ethical. Countries such as Australia are developing ethical AI frameworks and so forth. There are issues around copyright that the music industry is lobbying hard on. There are many aspects to this. For us, the issue of access enshrined in a right to collectively bargain for workers that is supported and recognised by the State is key.