Marie Sherlock (Labour)
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I thank the FSU and Dr. O'Sullivan for being here today. I commend the FSU on its work. I think back to 2020 and the unit's work on the right to switch off and disconnect, which set the agenda then and brings us on to this conversation today. We are all very aware that the use of technology is transforming the concept of the workplace. The FSU's recommendations are very clear on the need to rebalance power in the workplace between workers and employers.

I want to ask about technology being used as a management tool. Technology is used for performance assessment, which is obviously related to management. Dr. O'Sullivan might be best able to answer this. To what extent is technology used to manage workers now, thereby displacing managers? The financial services sector is ripe for this kind of technology. Are there also other sectors where technology is displacing human managers?