Cormac Devlin (Dún Laoghaire, Fianna Fail)
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Ms Trant spoke about how there was an influx of calls. To me, it would be commonplace, where the smart tariffs and meters were being advertised at such a rate, for people to be calling in and looking to switch themselves, whereas heretofore it would have been the energy companies ringing their customers to switch over. I do not expect the witnesses to have exact data on the volume of issues that the CRU has experienced, but would the CRU, as the regulator, have received a higher-than-normal number of complaints from people who have moved over to either a smart meter or the smarter tariff and have had a complaint about it subsequently? Is there a higher volume of those complaints?