Ms Aoife MacEvilly:

The Deputy has raised an important point. We definitely want to encourage more people on to smart tariffs. The barriers we have identified at this point are customers not feeling confident, because they do not understand their own consumption, to make that change. Our first priority has been the provision of better data so customers can see their patterns of usage and understand where they will make savings. The other area we identified was that the suppliers' offerings as presented did not appeal to customers because they did not seem to be good value. There have been changes there and they are now better value, as can be seen on the switching websites. It has not come to our attention that the standard times are an issue but we are reviewing this as part of our demand-side strategy, which Mr. Gannon outlined earlier. One of our core initial targets will be optimising the benefits of smart meters for customers to help them save and to help move them away from peak-time usage. We will look at whether that issue is also a matter of concern.