Oireachtas Joint and Select Committees
Thursday, 4 May 2023
Committee on Public Petitions
Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman
Ms MaryRose McGovern:
That is exactly the sort of complaint that we would investigate. We would, however, need to look at the particular policy and ultimately, if it is not resolved in mediation, at whether the conduct of the financial service provider was reasonable in the circumstances, and whether it was in accordance with-----