Oireachtas Joint and Select Committees

Thursday, 4 May 2023

Committee on Public Petitions

Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman

Ms MaryRose McGovern:

We may have had written communication on this topic in the past 18 months. My recollection of that communication was that we sought to explain to the committee that the FSPO, as a complaints resolution body, does not have a role in giving direction to any particular financial service provider as to what products it should make available to the public. Thatched cottage insurance is a sort of specialised insurance and no doubt it is offered by specialist insurers. However, this office does not have a role in directing a member of the public. It is possible that Insurance Ireland may have a list. It will not be in a position to prefer one insurer to another but it may have a list of potential players in the market that might be in a position to quote for that business.