Joan Collins (Dublin South Central, Independents 4 Change)
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That working group is something we can push for with the regulator, the suppliers and the Government. That is important and, especially in the case of the gas networks, it needs to be dealt with.

Has the charity received queries regarding the use of prepaid meters, including for electricity?

If a person gets a smart meter, he or she has to look online for networks and choose a tariff or plan that will offer the best value depending on when that person tends to use the most electricity. Has that issue arisen for people who might not be computer savvy? Smart meters are being installed everywhere now, including for electricity. I had mine installed only about a month ago and I have yet to examine the electricity network’s website to see how the meter works, so I am thinking about people who are vulnerable with respect to computer literacy and so on. Has that issue reared its head in the form of the charity getting calls about it?