Ms Oonagh Buckley:

We can. They are classified in different ways and I have indicated publicly that we will in fact move from a chronology-type approach to processing files to one where we are prioritising amongst those files. I do not want to minimise the impact of what we call those householder cases. It may be a small situation to somebody but that is somebody's kitchen extension. That might be the bedrooms they need to put into their attic to meet their growing family's needs. They may be small in size but they are really important.