Ms Yvonne O'Neill:

When I speak about service user involvement in design and delivery, it is also about the service user telling the story of the service and delivery. It is not about me sitting here counting and telling the committee the number of hours but about those same people who sit alongside me in the working groups being able to say they can see it, they can report on it and it is meaningful. While we are talking today, under mental health there is a separate event, one year on from the Sharing the Vision policy, on the actions happening, the work being done around direct service user involvement and executive participation in management teams in mental health and in the functions and working groups we are involved in.

That demonstrates the points the Senator is making, which is we need our own service users to be able to tell the story of what we publish in our reported activity documentation. I think that working directly with our own service users will change that.