Oireachtas Joint and Select Committees

Thursday, 9 February 2023

Public Accounts Committee

2021 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 38 - Health
Chapter 12 - Financial Impact of Cyber Security Attack

9:30 am

Mr. Fran Thompson:

Yes. As people go into a new building with new processes and procedures, they are calibrating. They may be changing things. People may have good ideas that were not put in at the start but now need to do that. They might look at the way the patient flow is working and decide they need to optimise and change the system. With any solution we do, the optimisation takes a bit of time to get humming correctly but we would expect it to be in and functioning or working. Normally there is something called hyper-care, which is additional or extra support that goes in for a period of, say, four months, but you will know-----