Dr. Clive Kilgallen:

I agree that the grievance procedure needs to be made more available to people and we also need to ensure people understand it. Among my colleagues, I am not aware of anyone who has undergone a grievance procedure. They have to work through and sort out issues but I am not personally aware of anybody who has gone through the procedure. Interestingly, in the new contract that should be implemented shortly, a much more formalised process is set out. It is addressed that if there are difficulties with rostering or whatever, then a grievance procedure will be followed. This certainly is something we are looking into in the IMO.

My colleague, Dr. Finnegan, might indicate whether she has experience of the grievance process from a training point of view.