Réada Cronin (Kildare North, Sinn Fein)
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The last time the CRU was in with us, we talked about letting vulnerable customers know about disconnection and that sort of thing. Did the CRU do any kind of an audit as to what kind of communication energy companies were using? I noticed there were more ads on the television. To be honest, I do not whether that is like how it is said that when you buy a red car that you notice all the red cars. However, I noticed there were more ads on television advising vulnerable customers on charges. Did the CRU carry out an audit? Most vulnerable customers would tend to be in the elderly cohort and it is not sufficient to point them to a website.