Oireachtas Joint and Select Committees

Thursday, 8 December 2022

Public Accounts Committee

Vote 9 - Office of the Revenue Commissioners
2021 Report of the Office of the Revenue Commissioners
2021 Report on the Accounts of the Public Services of the Comptroller and Auditor General
Chapter 15 - Collection of VAT on e-Commerce
Chapter 16 - Revenue's Suspension of Periodic Reviews of Tax Clearance Certificates
Chapter 17 - Overstatement of Certain Unallocated Tax Deposits

9:30 am

Ms Ruth Kennedy:

We deal with both. There is a certain cohort within the PAYE tax base who may be unable to deal with us online, and we have a facility whereby they can send in paper forms and make claims. When we wrote to those 400,000 taxpayers we segmented them and tailored the letters. Those we knew were not registered for our myAccount service or MyGovID, through which they can access the myAccount service, we provided with access to a paper return and we have taken in those paper returns. I think about 100,000 have come back in since we issued those letters. They can make claims at the end of the year through a paper return. A huge number of people are now-----