Ms Elaine Sheridan:

The move to online marking in terms of digitisation of our marking system has been significant in delivering results in a timely fashion, as much as we can with the examiners we have and delivering a high quality. The benefit of online marking is its instant nature. In respect of what the Senator is describing, we can provide more immediate and direct support to new and inexperienced examiners through the online marking system. We are not waiting for hard copy material to move in the post. That is where it will become a much more positive experience for examiners who come in. It is having a positive impact on retention. We are rolling it out on a phased basis. The reporting on the examiner experience since our proof of concept and our pilot in 2017 has been phenomenal. It has all been positive.