Oireachtas Joint and Select Committees

Tuesday, 4 October 2022

Joint Oireachtas Committee on Climate Action

Energy Prices: Discussion

Mr. Pat Fenlon:

With the introduction of smart metering, there will be greater flexibility around billing options. Meter reads are currently every two months, and the billing follows that. Smart metering will change this. If a customer wishes to make a payment at any stage, he or she does not have to wait for the two-monthly bill. There is a payment service online, and we can make payment plans with customers as needed to help them spread the payment out.