Mr. Ray Doyle:

We are legally equipped to take paper prescriptions, but that is a further example of how this now simply cannot and does not work. We have not received paper prescriptions. For the roughly 10% of sales that we had, prescriptions had come in, but now the prescriptions are not coming in because they are already being filled. The vet writes the prescription and will say "By the way, I have the product here as well". We are simply not seeing the prescription. The national veterinary prescription system, NVPS, was supposed to be the great white hope that it would level this, but as it is not fully developed and not road tested, and as the veterinary profession have not interacted with it, it is hard for it to actually do what it was supposed to do