Ms Aoife MacEvilly:

We have a new communications campaign. Before now we had communications campaigns which were largely social media-based but we are putting much more money into above-the-line advertising on radio and national newspapers. We are really trying to get that message out there. The Deputy is right. We have called out the fact that there are not enough customers registered as vulnerable customers. They are not aware of the protections in place for them. We want more customers to be registered. We are asking suppliers to reach out again. They reach out to their customer base periodically.