Oireachtas Joint and Select Committees
Tuesday, 20 September 2022
Joint Oireachtas Committee on Climate Action
Engagement with the Commission for Regulation of Utilities
Mr. John Melvin:
Yes. The SEM committee has a team called the market monitoring unit which monitors the market in its own right. It is also the entity to which any complaints are directed. Any complaints that are received are treated in the strictest confidence, both in terms of the complainants and the entity against which the complaint is made. We have received a number of complaints regarding aspects of the operation of the CRM over a number of years and investigations are under way but I cannot really say much in regard to those at this point.