Oireachtas Joint and Select Committees

Thursday, 2 June 2022

Joint Committee On Children, Equality, Disability, Integration And Youth

Joint Meeting with Joint Committee on Children, Equality, Disability, Integration and Youth
Progressing Disability Services: Discussion

Ms Yvonne O'Neill:

I am happy to answer the Deputy's question. The answer to the question is the position on the procurement of the system. I refer to having a line of sight regarding what a family has access to or, more importantly, what they do not have access to, being critical to us in how we offer services and how we join up services. We must respect that a child is a child and a service user first and that may be the case in respect of a range of requirements, running from the least to the most complex. It is critical, as Mr. O'Regan referred to earlier, in respect of the system, for us to be able to have that line of sight. In a way, this helps to try to keep the family and the child at the centre of how we offer services. It is difficult. We see a million children each year. Therefore, it is very difficult with paper-based systems to be able to respond to a query like that parliamentary question. When such a question is asked, it pains me not to be able to give the Deputy the types of data at the level he would like to see them, because that is the position we are trying to get to. Therefore, this system is critical for us as well.