Dr. Cara McDonagh:

One might say we should produce information and have an information campaign but one of the problems is that ours is not a big organisation. I am the chairperson and deal with matters, except at the clinics when the other doctors come in to assess the appellants. We have an administrator who is extremely good and has to deal with many people who are very aggrieved, but we do not have any other support and run on quite a narrow margin. We have an information leaflet but we should have much more. There should be much more backup. Legal issues, freedom of information and GDPR would need to be examined in a future scheme.