Ms Oonagh McPhillips:

There are two aspects to it. There is an initial disclosure, or perhaps multiple disclosures, depending on the circumstances. First of all, they are assessed. They are then investigated by an external concern. These issues may sometimes morph into or may be factors in more wide-ranging systemic examinations that the Department does or causes to be done of specific issues. In that instance, there may not be the read-across from the initial process around the discloser's own concerns into the bigger issue. However, obviously, the issues are taken into account.