Mr. Hugh Hume:

We make a determination that it is appropriate for the matter to be dealt with as an unsupervised investigation. That is a lower level complaint, perhaps failure to investigate a road traffic collision with no aggravating factors. We send that to the Garda Commissioner to appoint a Garda senior investigating officer, SIO. The Garda SIO is required to conclude his or her investigation within 16 to 20 weeks. SIOs are at superintendent level and are required to conduct investigations of matters that have been presented to them and to make determinations. They report back to GSOC on their findings, and the complainant then has an option to have that determination or the investigation reviewed by us. The Garda superintendent will then make a decision as to what sort of discipline, if any, is required.