Ms Emily Logan:

Over 16.5% of our population comprises people who may have come from jurisdictions where they do not have trust in policing or their experience of policing is very different. We are cognisant of that. Our staff and case workers, as Mr. Hume referred to, are alive and sensitive to the occasions when we need advocacy organisations to assist us in helping people understand they can trust us as an organisation and as a place to come to make a complaint.