Ms Emily Logan:

Members will have heard that over 90% of our complainants come to us online but we are aware of and sensitive to the fact that there are complainants who may never come to us. A Deputy referred to groups or communities who may not know we exist or have the confidence or capacity to come to us. We are trying to collect equality data to make sure we are identifying equity of access to GSOC. We have some work to do but are identifying things we will do. One of those is interacting with advocacy organisations who have proximity to and trust with communities and can signpost them to us.