Mr. John Maher:

PIAB will publish very detailed information on the process, how it works and what people can expect. It will be set out very clearly. Even the existing Act provides that PIAB can advise people of the claims environment. Therefore, PIAB can provide advice and guidance.

In terms of what type of representation they may have particularly if they are vulnerable, the legislation provides for treatment of vulnerable people, children etc. That is built into that process. As the Senator has said, they are free to have legal representation or whatever type of representation they may feel is necessary. The Senator has raised a good point and we can reflect on that as we progress the legislation.