Ms Anne O'Connor:

I will come in on one point and let Mr. O'Regan come in on the detail. That issue of a row between disability and primary care in respect of services is not acceptable on any level. I may be aware of the case in question. I am not sure. Unfortunately, it does happen. Where we have people working in teams focused on a particular service, sometimes they forget the big picture. Certainly, I am clear it is our responsibility to provide the service and that any of those types of issues are not for the family to have any involvement in or even know about. It should not have happened and it is certainly not acceptable to me or to anybody involved with whom I work that such a row would happen. Unfortunately, it does happen in our system sometimes and we have to intervene but certainly as a State provider, it is our responsibility to provide the service and not burden families with how we might do that.