Mr. Stephen Mulvany:

We totally appreciate it. It is probably the single biggest change system in the country at the moment. Along the way, to be clear, we have put some of our more legacy systems onto a version of a systems, applications and products, SAP, system. Each of them, in its own right, is a major implementation. The mid-west region was put onto an SAP system, the north west to Crumlin hospital and the corporate office to Children’s Health Ireland, CHI. Along the way, we are making substantial improvements in the overall process, but we are nonetheless frustrated, like the Chairman, by the fact it is a large, complicated process. It is not just the system; it is the roll-out of a single national set of processes, including a global shared services for healthcare. It is a very complex project and the risks need to be managed appropriately.